Grassroots Justice Network Academy FAQs

Find answers to common questions about accessing the Grassroots Justice Network Academy and using its learning platform.

🔐 Getting Started

What is the Grassroots Justice Network Academy?

GJN Academy is a world-class institute and learning community by the Grassroots Justice Network. The Grassroots Justice Network is a global community of 20,000 members representing over 4,600 organizations from 189 countries, and is convened by Namati.

How do I access the Academy on my mobile device?

You can access the Academy using the GJN Academy mobile app for iPhone and Android devices.
Please see our full step-by-step mobile access guide here:

Accessing the Academy on Mobile

I cannot log in to my Academy account

Please make sure you are logged in your Grassroots Justice Network account first. Once you’re logged in, you can access the Academy here, and will be logged in automatically.

🎓 Navigating the Academy

Where do I find my assigned learning?

You will find your assigned courses and paths in the ‘My Work’ section, on your homepage. You can track your learning progress and resume where you left off from there.

📅 Live Sessions

How do I join live sessions and workshops?

Zoom links to the live Classroom sessions are available inside your learning path.

What if I miss a session?

Please check your path for recordings or follow-up materials.

🔔 Notifications

I’m not receiving emails from the Academy

Check your spam folder first. If you cannot find our emails there, please check your notification settings here.

🧭 Troubleshooting

I cannot access the Academy

Please clear your browser cache and cookies. You can find instructions to do so on Google Chrome here and Safari here. Please attempt to use another device to verify you don’t have access.

❓ Need More Help?

If you’re still facing issues, you can contact us below.

👉 Please click here and fill the form to request Technical Support
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